Privacy Policy

Introduction

At Greensites Engineering (referred to as "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greensitesengineering.com, use our services, or interact with us in other ways. By using our website or services, you consent to the practices described in this policy.

We provide engineering solutions including water access, borehole drilling, solar power systems, plumbing, and irrigation services primarily in Uganda. This policy applies to all users, including those submitting quote requests through our online forms.

Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, location, and project details submitted via quote forms or contact inquiries.
• Usage Data: IP address, browser type, pages visited, and time spent on our site (collected automatically via cookies and analytics tools).
• Payment Information: If applicable, billing details processed through secure third-party providers (we do not store full payment card details).

How We Use Your Information

We use your information to:

• Process quote requests and provide tailored engineering proposals.
• Communicate with you about services, updates, and project progress.
• Improve our website, services, and user experience through analytics.
• Comply with legal obligations and prevent fraud.
• Send promotional materials (with your consent, which you can withdraw anytime).

Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., email platforms, payment processors) under strict confidentiality.
• Business partners for project execution (e.g., subcontractors for borehole drilling).
• Legal authorities if required by Ugandan law or to protect our rights.

Cookies and Tracking Technologies

Our site uses cookies to enhance functionality and track usage. You can manage cookie preferences through your browser settings. Third-party tools like Google Analytics may be used for aggregated, anonymized data.

Data Security

We implement reasonable security measures to protect your information, including encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

Under applicable data protection laws (including Uganda's Data Protection and Privacy Act, 2019), you have the right to access, correct, delete, or restrict your personal information. Contact us to exercise these rights.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated date. Continued use of our site constitutes acceptance.

Contact Us

For questions about this policy, email us at info@greensitesengineering.com or call +256 754 207 825. We are located at Kazinga Main, Bweyogerere, Wakiso, Uganda.